Answers to Frequently Asked Questions |
| We appreciate your business and guarantee your privacy 100%. We will never sell, give or share information from you or about you with others. |
| We're proud of the outstanding quality of our products and offer a 100% guarantee on any Just Ducky Creation for a period of 6 months following purchase. Should a customer be unsatisfied with a Just Ducky purchase, the item may be returned for full replacement. |
| We accept Visa and MasterCard credit cards, money orders and personal checks. |
| Yes, our site is fully secure - you can order with confidence. |
| We use UPS for shipping. We prefer their superior tracking capability. |
| We charge the standard UPS ground rates for shipping. If a customer prefers a different UPS shipping method than ground delivery, special arrangements will need to be requested at: shipping@just-ducky.com. |
| Any retailer may purchase from us as a direct dealer, with attractive dealer pricing, terms and conditions. Find more information about Dealer Inquiries here. |
What is the minimum order for an individual?
| One item is the minimum order. (There is no limit on maximum number of items per order.) |
What is the minimum order for a direct dealer?
| One "dealer unit". A dealer unit is 24 items - may be assorted sweatshirts, cardigans T-shirts. There is no limit on the maximum number of dealer units per order. |
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| Unique applique designs, full-faced with a design carryover to the back shoulder - a Just Ducky original. Each design is individually crafted, hand cut and sewn with specialized equipment using top quality thread, fabric, and shirts. |
Who designs Just Ducky Creations?
| Read about the designer of Just Ducky Creations here. |
Who can I contact with my additional question?
| Any question or comment is welcome here:
Questions Gladly Answered!
An e-mail reply to questions will be sent to within 48 hours on business days.
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